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Tempest Privacy Policy

Effective Date: May 5th, 2025

Introduction

This Privacy Policy explains how Tempest ("Tempest," "we," "us," or "our") collects, uses, shares, and protects your personal information across our websites, applications, and digital platforms (collectively, the "Sites" or "Services"). Our mission is to provide accessible, stigma-free peer support for individuals navigating challenges like mental health, substance use, burnout, grief, and life transitions.

Please read this Privacy Policy carefully before using our Sites or Services. By visiting or using Tempest, you agree to the practices described in this Policy and to our Terms of Service. If you do not agree, please discontinue use of the Sites or Services.

What This Policy Covers

This policy outlines:

  • What personal information we collect
  • How that information is used
  • Who we may share information with
  • Your rights and choices
  • Our security practices
  • Special information for California residents

Information We Collect

1. Information You Provide

We collect personal information directly from you when you:

  • Create an account
  • Join a support group
  • Submit a form or survey
  • Participate in community features
  • Communicate with us via email, chat, or phone
  • Register for programs, events, or newsletters

This may include:

  • Name, email address, and contact information
  • Group interests or participation history
  • Feedback or survey responses
  • Technical support or communication records

We do not require you to disclose sensitive personal information unless you choose to. We encourage you to share only what feels safe and appropriate.

2. Information We Collect Automatically

When you use the Sites, we may collect certain information automatically:

  • Device and browser type
  • Operating system and language
  • IP address
  • Location (approximate)
  • Referring URLs
  • Site activity (e.g., page views, clicks, session duration)

This information helps us understand how users engage with Tempest and how we can improve the experience.

3. Cookies & Similar Technologies

Like most websites, we use cookies, beacons, and similar tools to:

  • Remember your preferences
  • Customize your experience
  • Analyze usage patterns
  • Enable site functionality

You can manage cookie preferences through your browser settings. Disabling cookies may limit some site features.

How We Use Your Information

We use your information to:

  • Create and manage your Tempest account
  • Match you with appropriate peer support groups
  • Send reminders, updates, or announcements
  • Respond to your requests or concerns
  • Analyze trends and improve platform performance
  • Send you promotional messages (only with your consent)
  • Comply with applicable laws

We do not use your information to deliver clinical services or make medical decisions. Tempest does not provide medical or psychological treatment.

How We Share Information

We respect your privacy and will never sell your personal information. We may share your information only in the following ways:

With Service Providers

We may share information with trusted third-party vendors who help us operate the Sites, such as:

  • Hosting and infrastructure providers
  • Customer support tools
  • Survey or feedback platforms
  • Marketing and communication services

These parties are bound by contractual obligations to keep your data confidential and use it only for authorized purposes.

With Your Consent

We may share personal information if you request it, such as:

  • Referring a friend to Tempest
  • Participating in a cross-platform collaboration
  • Opting into a promotional program or partnership

For Legal or Safety Reasons

We may disclose information when required by law or when we believe it's necessary to:

  • Protect rights, safety, or property
  • Investigate fraud or abuse
  • Respond to legal requests or court orders

Business Transfers

If Tempest merges with or is acquired by another company, your information may be transferred as part of that transaction. We will notify you if that occurs.

Your Rights & Choices

1. Access & Updates

You can access and update your personal details in your account settings at any time.

2. Deletion

You may request that we delete your account and associated personal data by contacting us at [email protected]. In some cases, we may retain certain data for legal or operational reasons.

3. Marketing Preferences

If you opt in to marketing emails, you may unsubscribe at any time using the link in the email or by contacting us. You will still receive essential service-related communications (e.g., group reminders or platform updates).

Security

We use industry-standard security measures to protect your personal information, including:

  • Encryption in transit and at rest
  • Access controls and secure servers
  • Employee confidentiality training

However, no method of online transmission is 100% secure. We encourage you to use a strong password and to log out of your account after each session.

Children's Privacy

Tempest is not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we learn that a user under 18 has submitted personal information, we will delete it promptly.

Retention of Data

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data as described above.

California Consumer Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect
  • The right to request deletion
  • The right to opt out of the sale of your personal information (we do not sell personal data)

To submit a request, email us at [email protected]. We may need to verify your identity before responding.

Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we'll revise the "Effective Date" and notify users through the platform or by email. Your continued use of Tempest after updates indicates acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Tempest Privacy Team

Email: [email protected]